Due to the government lapse in appropriations, updates to this site may be limited. When the lapse in appropriations ends, we’ll resume normal operations. If you have a scheduled appointment or other business at the MTF, please verify with your provider or applicable office within the MTF to ensure there are no changes in schedule. For questions about TRICARE during the shutdown, please visit www.tricare.mil/shutdown.

Patient Resources

Patient and Family Partnership Council (PFPC)

Do you have ideas to help improve your medical care? Become a patient and family partnership council volunteer!

Patient and Family Partners help us by:
  • Sharing stories about their healthcare experience
  • Helping to create materials and plans for improving health care quality and safety
  • Providing input on how to improve our policies and care practices
  • Giving feedback about their medical care
  • Letting us know what went well and what we can do better
What skills do you need?
Partners should be able to:
  • Listen and share their opinions respectfully
  • Think about ways to improve healthcare
  • Work well with others

No other qualifications are required.  However, you must be willing to become an American Red Cross Volunteer to obtain appropriate certification (including a security clearance).  We will provide any necessary training.

Click here to email the Patient Experience Branch to receive information on how to volunteer.

Contact Us

Phone/Email:

Phone: (719) 526-7225
Email: usarmy.carson.medcom-each.list.patient-rep@health.mil
Hours
Monday-Friday
8 a.m. - 3:30 p.m.

Closures:

  • Closed for Training from noon - 3:30 p.m. the Fourth Thursday of every month.
  • All Federal Holidays and Selected Training Holidays

Address

Patient Relations/Advocate
Evans Army Community Hospital
1650 Cochrane Cir
BLDG 7500 , First Floor , Room 1011
Fort Carson, Colorado 80913

Get Directions

Once Inside

The Patient Relations/Advocate Office is located on the west (Mountain side) of the hospital. Patients should utilize Patient Parking Area A for access to the Patient Relations/Advocate Office. Enter the main west entrance, Room 1011. 
Don't forget to keep your family's information up to date in DEERS!